FREQUENTLY ASKED QUESTIONS

Wholesale Eyewear FAQ

The questions buyers ask us most often — minimums, mixing, lead times, payment terms, certification and shipping. If yours is not here, ask us directly.

What is your minimum order quantity (MOQ)?

On ready-stock lines we start from 50 pcs per style, so you can trial a shape before committing. Custom production runs start higher — typically 300–600 pcs per style depending on the model and the frame material.

Can I mix different styles in one order?

Yes — this is our speciality. You can combine several sunglasses shapes, plano frames and accessories in a single order and a single shipment. See the mixed container page for how it works.

Do you hold stock, or is everything made to order?

Both. Bestselling styles are held as ready stock and typically ship within 7 working days. Newer and more specialised models are produced to order, with a lead time of roughly 25–40 days.

How long does production take?

Ready stock: about 7 working days to dispatch. Produced orders: 25–40 days after deposit, depending on quantity, frame material and finishing. We confirm the exact date in the quotation.

What are your payment terms?

On a first order we normally ask for a deposit with the balance settled before shipment. For repeat buyers we can discuss credit terms based on your order history — tell us what you need at enquiry stage.

Which shipping terms do you work on?

EXW, FOB and CIF are all available, and we can also quote door-to-door through our freight partners. Tell us your destination port or city and we will include freight in the quotation.

Are your sunglasses UV protective?

Yes. Our sunglasses use UV400 lenses as standard, which block UVA and UVB up to 400 nm. Polarized, mirrored and gradient options are available on most models.

Are the products certified for the EU and the US?

Sunglasses are supplied with EN ISO 12312-1 test reports for the EU and FDA Class I compliance including impact resistance to 21 CFR 801.410 for the US, plus CE marking. Test reports and the Declaration of Conformity are handed over with each order.

Can you put my logo on the products or packaging?

We supply unbranded wholesale. OEM and private-label branding are not part of our standard service — our focus is breadth of stock, small minimums and mixed shipping rather than custom branding.

Do you provide samples?

Yes. Samples are charged at sample price plus freight, and are the fastest way to check build quality, tint and finish before you commit to a bulk order.

How are the glasses packed?

Standard packing is one piece per OPP bag, 12–20 pcs per inner box, with a master carton on request. Pouches, hard cases and microfibre cloths can be added to the same shipment.

Can I get your price list?

We do not publish a flat list because pricing depends on quantity, model and destination. Send us the styles and quantities you are targeting and we will quote within 24 hours.

Do you ship to my country?

We ship worldwide and regularly supply buyers in Europe, North America, the Middle East, Southeast Asia and Africa. Tell us the destination and we will confirm the route and the documents required.

What happens if items arrive damaged?

Contact us with photographs and the carton reference as soon as the shipment is unpacked. We investigate with the carrier and resolve it — replacing goods or adjusting the next invoice, depending on what the evidence shows.

Can I have exclusivity in my market?

Exclusivity is discussable for buyers committing to ongoing volume. Raise it with your first or second order and we will put terms in writing.

How do I place a reorder?

Quote your previous order reference. We keep your specification on file, so reorders are confirmed quickly and, where the goods are in stock, dispatched within days.

Still Have a Question?

Send it over — we answer wholesale enquiries within 24 hours.

Mallor Eyewear
[email protected] · Request a quote · Mixed containers · Certifications · FAQ
Wholesale only — no retail orders